PULSE℠

Subservicer Health Check

Free · Confidential · ~8–10 minutes

From Garrett, McAuley & Co.: advisors to 120+ banks and 600+ mortgage companies since 2003.

How is your subservicer really performing?

You trust a subservicer with your borrowers, your portfolio, and your brand, but few servicers ever step back and grade them against what goodactually looks like. Answer a few quick questions and we'll send you a confidential read on where you stand versus your peers.

An honest scorecard

A clear satisfaction and friction read across service, borrower experience, default, and recapture.

Peer benchmarking

See how your subservicer stacks up against others serving books like yours.

Where money leaks

Spot escrow, advance, claims, and recapture gaps that quietly cost you.

How it works
  • 1Tell us where to send your confidential benchmark: name & work email.
  • 2Rate your subservicer across a few short sections: mostly taps, not typing.
  • 3See your score on the spot; your full peer benchmark follows once the cohort closes.

No cost, no obligation. Your individual responses stay confidential; we only ever use them in anonymized, aggregated benchmarks, and we never sell your contact info.

PULSE℠ · Performance, Usability & Lifecycle Servicer Evaluation · Confidential · © 2026 Garrett, McAuley & Co. · Privacy